For managers and supervisors of union-represented employees, documentation affects grievances, arbitration and everyday operations. This 90-minute documentation training for supervisors and managers explains why it matters and how to do it well.
You'll see how poor documentation leads to lost grievances and arbitration cases under the just cause standard, how it affects an employee's right to due process, and why consistent treatment matters. Past practices also shape discipline: if a violation was once handled with a verbal discussion, a sudden suspension can backfire.
The session covers the five Ws of documentation, documentation styles and formats, filing, what the union or an attorney can access, and how to word verbal discussions and discipline.
Document to support the business, not to pay arbitrators, back pay, agency fines or lawsuit costs. A verbal discussion must tell employees what they did wrong and what happens if performance doesn't improve, and records should hold only relevant facts, not opinions or emotions.
The session suits supervisors, managers, directors and senior business leaders who manage or work with union-represented employees.
Document to support the business, not to pay arbitrators, back pay, agency fines or lawsuit costs. A verbal discussion must tell employees what they did wrong and what happens if performance doesn't improve, and records should hold only relevant facts, not opinions or emotions.
The session suits supervisors, managers, directors and senior business leaders who manage or work with union-represented employees.
Gerry McLaughlin
Gerry McLaughlin Ms. IR, is the author of "Negotiating The Labor Agreement” His experience covers 40 years of successfully negotiating over 500+ labor contracts in varied industries as Executive Director and Vice President for Fortune 100 Companies, and in areas, such as but not limited to, Manufacturing, Distribution, Telecom, Retail, Healthcare & Senior Care, Food Services, Housekeeping & Facilities.He has negotiated with over 20 National and Local Unions, trained 1000’s Managers in “Managing a Union Workforce", “Negotiating The Labor Agreement”, “Your Employees Are Organizing A Union”, and Collective Bargaining as well as Union Avoidance and Employee Relations issues. He …
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