Workplace drama wears people down. It shows up as constant gossip, personality clashes, aggressive, passive or passive-aggressive behavior, meetings dominated by a few voices, and colleagues who feel stressed and overworked.
This 90-minute webinar on how to create a drama-free workplace gives you a 5-step process for removing unproductive drama and strategies for redirecting it. You'll learn a model of the three roles people play to create drama and how to respond to each, along with specific skills for handling aggression, passivity and passive-aggressive words or actions.
The session also shows how to spot even subtle drama early, stop it before it escalates and politely decline invitations to take part, so you can stay calm and keep your focus.
Drama, conflict, gossip and aggression drain energy and productivity. With the right skills and tools, you can deal with them while staying calm, get more done and enjoy your work more.
This session suits leaders who want more productivity, creativity and collaboration from their teams, and anyone who feels worn out by a drama-filled environment, put down by a co-worker or frustrated by personality conflicts.
Drama, conflict, gossip and aggression drain energy and productivity. With the right skills and tools, you can deal with them while staying calm, get more done and enjoy your work more.
This session suits leaders who want more productivity, creativity and collaboration from their teams, and anyone who feels worn out by a drama-filled environment, put down by a co-worker or frustrated by personality conflicts.
Michael Healey
Michael Healey Since 1987 he has been consulting with businesses and organizations that understand the value of developing organizational culture and their people as a foundation for continual improvement and enhancing organizational capacity.From large multi-national to entrepreneurial organizations, government and NGO's, and across the spectrum of executive, senior managers, supervisors and staff
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