Human error is a major cause of quality and production losses in many industries. It may never be eliminated entirely, but many human performance problems can be prevented. This 60-minute webinar on human error reduction in GMP environments offers practical approaches and models, with a specific methodology to correct and prevent errors and stop them from recurring.
Errors often start at the design stage. Procedures, training and the workplace environment all shape behavior and can be adjusted to make errors less likely. Doing that well requires understanding human behavior, the psychology of error and exactly where the system is weak.
You'll cover error categories, near root causes and root causes, error rates and measurement, trending, prediction, CAPA effectiveness and current trends in human error issues.
Blaming individuals rarely stops human error from happening again. This training gives you practical tools you can put to use after the event to manage human error deviations and support reliability at your site.
It suits training managers and coordinators, operations, manufacturing and plant engineering staff, QA/QC, process improvement and industrial engineers, compliance and regulatory professionals, and corporate counsel.
Blaming individuals rarely stops human error from happening again. This training gives you practical tools you can put to use after the event to manage human error deviations and support reliability at your site.
It suits training managers and coordinators, operations, manufacturing and plant engineering staff, QA/QC, process improvement and industrial engineers, compliance and regulatory professionals, and corporate counsel.
Ginette M. Collazo
Ginette Collazo, Ph.D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.Nine years ago, Dr. Collazo established Human Error Solutions (HES), a Florida based boutique consulting firm, where she has been able to position herself as one of the few Human Error Reduction Experts in the world. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development …
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